Why Is TCI Express Considered the Largest Logistics Company in India?

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I read that TCI Express is the largest logistics company in India in terms of reach and service variety. They claim over 60,000 serviceable pin codes and offer everything from express delivery to FTL and cold chain transport. But how does this translate into real-world performance? Are they more reliable than niche players? I’m considering a switch from a local provider. Any business owners here using TCI Express for pan-India logistics? Your experience would help a lot.