It is one of the success factors that companies rely on, as it provides a technical support team available 24 hours a day from Sunday to Friday.
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It receives customer complaints and resolves them in record time, and it includes a large number of experts so that all different types of complaints are resolved.
The team receives proposals related to the company's system or the way in which clients' personal accounts are managed.
Technical support tasks are not limited to the company's clients only, but also receive all different inquiries from clients.
All questions asked are answered, even questions about the company and its activities, and there is technical support in the Arabic language in order to ensure the level of service.
Complaints and purchases are received by phone or via email, with all various inquiries answered
Questions are also received via WhatsApp and answered immediately by the team specialized in responding to all various inquiries.